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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy Cuttill

October 9, 2025

5  out of  5
rating by Joy Cuttill
"It was a pleasure to work with Dawn. She was very patient, attentive, and kind."
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Jennifer Hinchcliffe

October 6, 2025

5  out of  5
rating by Jennifer Hinchcliffe
"I'm so very grateful for Lexi's knowledge and presentation of all of the information needed for me to make the best decision for full coverage on my automobile! Thank you Lexi and State Farm! State was there, just like a good neighbor!:)"
We responded:
"Thank you for your review Jennifer! I am so happy to hear Lexi was able to help you make a decision you were comfortable with when choosing your insurance coverages. We are always here to be a good neighbor and appreciate your trust in us!"
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Hope Garrison

October 6, 2025

5  out of  5
rating by Hope Garrison
"Been a customer with Bethany's branch for over a year now but recently got a new car and had to update my policies. Dawn was great! She was able to get my policy changed quickly and painlessly. She walked me through everything and was so helpful in explaining all the changes and anything I needed to do. Love having a local office and will for sure keep my business here for years to come!"
We responded:
"Thank you Hope! This means so much to me and my team. We look forward to helping you for years to come!"
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Denise Black

October 2, 2025

5  out of  5
rating by Denise Black
"I have never had a bad experience with Bethany Harbin's State Farm branch. Dawn was extremely helpful and friendly. She helped me with my account quickly and painlessly. I guess this is the reason my family has been dealing with this office for many many years. Thank you Dawn!"
We responded:
"Thank you Denise! I am so glad Dawn was able to get you guys taken care of! We appreciate you and your families loyalty to our office and are always here for you! "
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Jocelyn Galvez

October 1, 2025

5  out of  5
rating by Jocelyn Galvez
"Lexi at Bethany Harbin's Office is amazing. They actually took the time to walk me through the different policies which I had and helped me to significantly lower my payments. Lexi was thorough and very knowledgeable. So glad I switched today!!"
We responded:
"Hi Jocelyn- I am so glad that Lexi was able to help you understand your policies and lower your payments. We are happy to have you here and look forward to supporting you. Glad you made the switch!!"
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Ihlan Magloire

September 30, 2025

5  out of  5
rating by Ihlan Magloire
"Bethany was super helpful, attentive, and friendly. She was very quick with setting me up with my auto-insurance, and thorough in her explanations of the coverages I was receiving."
We responded:
"Thank you for your review! We appreciate you!"
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John Elliott

September 22, 2025

5  out of  5
rating by John Elliott
"This State Farm office is amazing. They are always on point with my many questions and prompt to return my calls As special thanks to Dawn for helping me today"
We responded:
"Thank you for your feedback John! I am so happy to hear that our team is always consistent and providing prompt and helpful service!"
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Brandon Scott

September 22, 2025

5  out of  5
rating by Brandon Scott
"The Harbin’s are the BEST when it comes to customer service. I’ve had to deal with many car insurance agencies, and these people are by far the BEST when it comes to figuring out what insurance is best for you. They explain insurance in a way that’s easy to understand and they always have your back to give you the best deal for what you need. I would recommend them to anyone needing car insurance."
We responded:
"Thank you for your awesome review!! I am honored to hear my team provides you with excellent customer service. Its our goal to make sure insurance is easy to understand and to find the best coverages for your needs! Your recommendation means the world to me and we are always here to help! "
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Cheryl Smith

September 17, 2025

5  out of  5
rating by Cheryl Smith
"Once again, State Farm agents continue to take good care of us. Mortgage, car, etc. I believe 40 years now? They are the best!"
We responded:
"Cheryl, we are truly honored to have had the privilege to service you and your family all these years! Your loyalty means the world to us. Thank you!!"
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Lynne McGivern

September 16, 2025

5  out of  5
rating by Lynne McGivern
"Dawn was a Big Help she is the best at explaining things. And quick and right on topic. I highly recommend Bethany Harbin State Farm."
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charlotte hammond

September 11, 2025

5  out of  5
rating by charlotte hammond
"Bethany was very prompt and responsive to help navigate insurance needs for my daughter. Bethany also followed up after receiving payment to ensure all required documents were sent to the appropriate person. This is the type of customer service that will keep me coming back and make recommendations."
We responded:
"Thanks so much for your kind words! We look forward to having your daughter here with us and will take great care of her!"
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Dan Brennan

September 11, 2025

5  out of  5
rating by Dan Brennan
"My family and I have been with State Farm and the office of Bethany Harbin for years and have had a great experience working with them. However, THE BEST experience I have had with ANY insurance company, came the other day when Dawn helped me set up insurance on the car I recently purchased. Efficient, informative, and understood my needs and was quick to assist. Very nice and easy to speak with on the phone - which is a dying attribute these days. Her personality, coincidentally, shines as bright as the sun does at Dawn. 10 out of 10 for DAWN!!"
We responded:
"Hi Dan- i am so happy that Dawn was able to provide outstanding customer service. She will be thrilled by your compliments. We appreciate your loyalty to our office and look forward to continuing to do business together!"
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Stacey Hagewood

September 10, 2025

5  out of  5
rating by Stacey Hagewood
"I have been with State Farm for many years and with Bethany Harbin as my agent for most of those years. They are the BEST! Spoke with Tracy just this morning about my car and he took great care of me. Highly recommend!"
We responded:
"Hi Stacey! Thank you so much for being apart of our State Farm family all these years. Your trust and loyalty mean the world to us. We look forward to continuing to support you and Greg!"
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Christa Lara

August 19, 2025

5  out of  5
rating by Christa Lara
"Bethany and Reagan are the best agents I’ve had in a long time. Very personable and responsive. They make auto and renters insurance, easy and painless. I cannot recommend them and their team enough."
We responded:
"Thank you so much Christa! We appreciate you and are happy to have you with us! "
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Eric

August 19, 2025

5  out of  5
rating by Eric
"Dawn was awesome. Very helpful went above and beyond."
We responded:
"Thank you for your review Eric! We appreciate you!"
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Brian Livingston

August 18, 2025

5  out of  5
rating by Brian Livingston
"I emailed Bethany asking about the reason behind my insurance rate increase recently, and she replied with a detailed explanation of the current market and compared it to my insurance rates for the past several years. Thank you for this email reply! You actually took time to answer my question, and superbly I might add! Thank you for the breakdown and the recent history of whatever rate changes have occurred in the past several years. This is an example of excellent customer service, and I only wish I knew who to share this message with as well, in order for you to get proper credit. Thank you again!!"
We responded:
"Thank you so much for your kind words and taking the time to share your feedback! It’s very rewarding to know that the information was helpful and that you felt valued by our service. "
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Emily Osborn

August 15, 2025

5  out of  5
rating by Emily Osborn
"Tracey has been helping me every step of the way with a car accident that wasn't my fault."
We responded:
"Thank you for your review Emily! We are glad Tracey was able to help you thru the claims process. He's the best at that! "
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Narinder Midha

August 7, 2025

5  out of  5
rating by Narinder Midha
"Raegan is incredibly positive, caring, empathetic, kind and always very helpful. Thanks Raegan for all your support. Best wishes and lots of love with blessings to you."
We responded:
"Thank you so much for your kind words, Narinder! Your blessings and good wishes mean a lot to us. We are wishing you all the best and sending lots of love your way as well!"
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Sarah Stanton

August 7, 2025

5  out of  5
rating by Sarah Stanton
"These people saved my life. They walked me through the experience and they were patient and caring. We do not understand how it feels when we have an accident. They were calm and reassuring. That gives you confidence to handle the situation the best we can in a a fear based situation. They are truly a blessing. God Bless"
We responded:
"Thank you Sarah! I am so glad our team could be there for you and provide you with care and reassurance during a difficult time. It is our privilege to support and comfort you when you need it most! God bless you as well!"
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Pam Judd

August 7, 2025

5  out of  5
rating by Pam Judd
"All of the staff are so accommodating, I’ve been with them for a long time, claims are easy and there is always help throughout the process at the local office. I plan to continue!"
We responded:
"Thank you Pam! Your ongoing support means a lot to us. We look forward to continuing to assist you!"
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Stephanie Mitchell

August 7, 2025

5  out of  5
rating by Stephanie Mitchell
"Raegan, Bethany and the entire team are always quick to respond and helpful. I've been a customer for many years and they have never disappointed me."
We responded:
"Thank you Stephanie! We are so grateful for your loyalty and being a client of ours! We look forward to continuing our ongoing relationship! "
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Lily Briggs

August 7, 2025

5  out of  5
rating by Lily Briggs
"The Harbins go above and beyond in all that they do! They are genuine, real people who want to help you. They are responsive, knowledgeable, and caring! Couldn’t recommend them more!"
We responded:
"Thank you so much Lily!! We appreciate you and your family so much and the continued support in our office!! "
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Tracy Schorp

August 6, 2025

5  out of  5
rating by Tracy Schorp
"Personalized service. Great to work with and fast response to my claims."
We responded:
"Thank you Tracy! We appreciate your feedback and business! "
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Minnie Bailey

August 6, 2025

5  out of  5
rating by Minnie Bailey
"Excellent service. I was very pleased with the courteous assistance provided and attention to detail. I felt truly “heard.”"
We responded:
"Thank you so much for your kind words Minnie. Your feedback means a lot to us and we're delighted to hear that you felt truly heard and appreciated our courteous assistance and attention to detail! "
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Cathy Holland

August 5, 2025

5  out of  5
rating by Cathy Holland
"We changed to Bethany Harbin’s agency on June 29, 2025 after experiencing issues with updating our auto policies. We have been customers of State Farm since 1978 and have all of our policies bundled - home, umbrella and 3 auto. Within one short week we have had our issue resolved and have received excellent service from Dawn Han. Dealing with a professional is so refreshing!"
We responded:
"Hi Cathy! Thanks you so much for your positive feedback. Appreciate you choosing our office and so glad Dawn was able to assist with resolving your issues quickly. We are happy to have you here with our office! "