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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Brooke

March 25, 2025

5  out of  5
rating by Michelle Brooke
"I love Raegan and feel really looked after and cared for! I have had a great experience with this office so far."
We responded:
"Thanks Michelle! We appreciate you and are happy to have you with our office!"
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Damian Marshall

March 25, 2025

5  out of  5
rating by Damian Marshall
"Bethany’s team exemplifies what personal service is all about. Our questions are answered promptly and with care. And maybe even better, there are times we don’t have questions at all, but they’ll reach out to let us know of new options. We could all use more businesses like Bethany’s."
We responded:
"Thank you so much Damian! We appreciate your support and look forward to continuing to serve you!"
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paul john boulifard

March 24, 2025

5  out of  5
rating by paul john boulifard
"Bethany and her team are fantastic. I too am a small business owner and am very keen on the referral network. I was in search of changing directions in relation to insurance provider, so I asked around and got Bethany's information. From initial call all the way to delivery of policies, it was 5 star after 5 star service. I would highly recommend her and the team that she manages. Oh... I almost forgot... She also saved me a bunch of money.... Thank you Bethany!"
We responded:
"Thanks Paul! So glad Anthony referred you to us. Glad we were able to help you out! We appreciate you! "
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Greg Knotek

March 18, 2025

5  out of  5
rating by Greg Knotek
"Bethany and her crew are absolute rock stars! Very friendly down to earth manner combined with outstanding service and professionalism !! I would give 10 stars if allowed!!"
We responded:
"Thank you Greg! We appreciate you just as much and appreciate the awesome feedback!! "
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Rebecca Howard

March 17, 2025

5  out of  5
rating by Rebecca Howard
"Dawn is amazing! Made transferring insurance state-to-state easy."
We responded:
"Thank you Rebecca! We are happy to have you here with us. Thanks for choosing our office!"
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Amanda Christian

March 13, 2025

5  out of  5
rating by Amanda Christian
"This team has supported me for almost 15 years. They are all truly magical! They are all really personal and ready to jump in to help. Tracy has always been a rock star for me, and recently, I had the privilege to work with Dawn, and she knocked it out of the park."
We responded:
"Thank you so much for your kind words Amanda! We truly appreciate you taking the time to share your experience and being a loyal customer of ours!!"
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Karen M

March 11, 2025

5  out of  5
rating by Karen M
"If you are looking for an Insurance agent that treats you like family, you are in the right place. Bethany and her team are Amazing. I have a situation that needed more attention, and any time I do, she is so quick to respond. She always makes me feel safe and cared for. I would recommend her and her team to Everybody!"
We responded:
"Thank you so much for your kind words Karen! Our team is always here to provide the care and attention you deserve, and it means the world to us that you feel safe and supported. Appreciate you!"
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Deb Y

February 20, 2025

5  out of  5
rating by Deb Y
"I have been with Bethany Harbins office for over 5 years! They have always been responsive, friendly and easy to work with! Tracey is always pleasant and joyful, especially when dealing with claims! Thanks everyone for your commitment to customer service!"
We responded:
"Thank you Deb! We greatly appreciate your review and trust in our office! "
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Sharon Tucker Couch

February 20, 2025

5  out of  5
rating by Sharon Tucker Couch
"I always had the greatest pleasure talking to Tracey Harbin @State Farm Insurance. He always listened to my situation and gets me the best deals for my money and I really appreciate that 🥰 He always makes you feel comfortable and keeps you laughing, wish we had more people that enjoy their job 🙏"
We responded:
"Thank you Sharon! We take pride in making our customers feel comfortable and happy. Appreciate the review!!"
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Jennie Micus

February 19, 2025

5  out of  5
rating by Jennie Micus
"Dawn has been fantastic to work with taking care of our multiple insurance needs. Thorough and friendly, her enthusiasm is contagious and it's clear she loves what she does. She does "it" well. We tackled four separate policies for our return to TN and laughed a lot in the process. Most notable...she gets hockey and all things Midwest while living a southern life, which is refreshing. Call Dawn and see what she can do for you."
We responded:
"Jennie, thank you so much for your kind words! It’s a pleasure to have you and your family. Im so glad Dawn could make the process smooth—and even fun! Thank you!"
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Sheena Littlejohn

February 18, 2025

5  out of  5
rating by Sheena Littlejohn
"I have been with this office for many years. They have always went above and beyond to try and keep rates low and work with you. I've spoke to several people but Reagan and Liza have been absolute gems to speak with. Everyone is very kind and really tries thier best to help you in all circumstances. Will definitely stay a long time customer!"
We responded:
"Thank you so much Sheena!! We appreciate your business over the years and are happy to have you and your family here with us!! Appreciate the awesome feedback! "
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Jess

February 14, 2025

5  out of  5
rating by Jess
"Bethany & her team are the best I’ve ever seen in the insurance business. They all work together well and make you feel like family!! Special shout out to Liza & Raegan who have helped me multiple times throughout the years!!!!! 5 stars all the way ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Jess for your awesome review!! We greatly appreciate you and love knowing you are happy with our services!!"
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Robert Harris

February 13, 2025

5  out of  5
rating by Robert Harris
"Bethany and her team have always treated our family well. When our car was totaled, Reagan was extremely patient with us, went back and forth with claims, and helped us get into a rental car to help us as we look for a new car. Couldn’t recommend highly enough!"
We responded:
"Thank you for your review Robert! We appreciate you and are always happy to help! "
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Ari R

February 8, 2025

5  out of  5
rating by Ari R
"Although I haven’t used their insurance services, I had a wonderful experience with this business—thanks in large part to Liza. While driving on the highway, I ran over a metal cylinder and had to pull over to fix my tire. I decided to park in their lot, and immediately, Liza greeted me with genuine concern. She asked if I was alright and offered to help me put on my spare tire. Not only that, but she also offered me a drink and invited me into the office to stay warm. Her kindness and care were truly heartwarming. If they treat complete strangers with such compassion, I would gladly give my business to them in any other service as well."
We responded:
"Hi Ari! Greatly you appreciate you taking the time out to leave us a review about your experience with our office. We are here to help whether you are a client of ours or not! Please don’t hesitate to reach out for any of your insurance needs! Thanks again! "
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Bridget Del Boccio

February 6, 2025

5  out of  5
rating by Bridget Del Boccio
"Dawn was absolutely wonderful! She helped us save so much money on our home and auto insurance. She was extremely knowledgeable and so friendly."
We responded:
"Hi Bridget! Welcome to our office and thank you for your awesome review! We look forward to working with you!"
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tyler kulp

February 3, 2025

5  out of  5
rating by tyler kulp
"Dawn H. Is excellent. New to the area and she gave me the complete run down and got me on an affordable policy in a literal hour. Couldn’t have been easier."
We responded:
"Welcome to the area Tyler! Glad you chose our agency and welcome to Nashville! "
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Shelley McWright

January 27, 2025

5  out of  5
rating by Shelley McWright
"Bethany’s great! She was able to help me and those that I’ve referred to her. I highly recommend her."
We responded:
"Thank you for your review Shelley and allowing us to help you and those you have referred! We appreciate you!"
Profile photo of Cindy Chambers

Cindy Chambers

January 21, 2025

5  out of  5
rating by Cindy Chambers
"I highly recommend Dawn Han at Bethany Harbin's State Farm Insurance Agency. She took great care to move my auto insurance policy from Texas to Tennessee. Thank you for making the process easy and stress-free."
We responded:
"Welcome back to TN, Cindy! Thanks so much for your review! We appreciate you!"
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Bekah Lemonds

January 15, 2025

5  out of  5
rating by Bekah Lemonds
"Every interaction I have had with Bethany Harbin- State Farm team has been wonderful. They consistently go above and beyond and treat everyone like family."
We responded:
"Thank you for your review Bekah! We appreciate you and are pleased to know you are happy with our services!"
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Abigail La Bianca

January 14, 2025

5  out of  5
rating by Abigail La Bianca
"Dawn Hans was incredibly helpful with this whole process. I am always confused going into any insurance talk and she was helpful, communicative, and quick to switch me over to a new policy. Would highly recommend!!"
We responded:
"Thank you for your awesome feedback Abigail! So glad Dawn was able to assist and making it an easy process for you! "
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jim pfeiffer

December 3, 2024

5  out of  5
rating by jim pfeiffer
"This family agency offers First-rate services with professionally educated, insurance-trained staff. I suggest you include Bethany and the team when you are shopping for the values above and solid advice."
We responded:
"Thank you Jim! We greatly appreciate your feedback and continued support!"
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Brian Livingston

November 6, 2024

5  out of  5
rating by Brian Livingston
"I emailed Bethany asking about the reason behind my insurance rate increase recently, and she replied with a detailed explanation of the current market and compared it to my insurance rates for the past several years. Thank you for this email reply! You actually took time to answer my question, and superbly I might add! Thank you for the breakdown and the recent history of whatever rate changes have occurred in the past several years. This is an example of excellent customer service, and I only wish I knew who to share this message with as well, in order for you to get proper credit. Thank you again!!"
We responded:
"Thank you so much for your kind words and taking the time to share your feedback! It’s very rewarding to know that the information was helpful and that you felt valued by our service. "
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Erin Preyer

November 1, 2024

5  out of  5
rating by Erin Preyer
"Bethany Harbin's office was super helpful when going through the process of binding new insurance policies for me! Raegan helped answer all my questions and provided multiple quotes for me to be able to review and choose from. Would definitely recommend them for all your insurance needs!"
We responded:
"Thank you Erin! We appreciate you taking the time out to leave us a review!"
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Chase Larsen

October 31, 2024

5  out of  5
rating by Chase Larsen
"It's an absolute pleasure working with Bethany and Tracey! They have helped me navigate the tricky waters of insurance for my family's home, auto, life and rental properties. Tracey is a constant source of knowledge for me and always helps me make the right decision for my family. I cannot recommend them more and am always telling my friends, that are looking for an agent, to go straight to them."
We responded:
"Thank you so much Chase! We love knowing your satisfied with our services and appreciate you recommending us!!"
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Shannon Wilk

October 31, 2024

5  out of  5
rating by Shannon Wilk
"Dawn is great, so helpful!"
We responded:
"Thank you Shannon!"