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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jim pfeiffer

December 3, 2024

5  out of  5
rating by jim pfeiffer
"This family agency offers First-rate services with professionally educated, insurance-trained staff. I suggest you include Bethany and the team when you are shopping for the values above and solid advice."
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Brian Livingston

November 6, 2024

5  out of  5
rating by Brian Livingston
"I emailed Bethany asking about the reason behind my insurance rate increase recently, and she replied with a detailed explanation of the current market and compared it to my insurance rates for the past several years. Thank you for this email reply! You actually took time to answer my question, and superbly I might add! Thank you for the breakdown and the recent history of whatever rate changes have occurred in the past several years. This is an example of excellent customer service, and I only wish I knew who to share this message with as well, in order for you to get proper credit. Thank you again!!"
We responded:
"Thank you so much for your kind words and taking the time to share your feedback! It’s very rewarding to know that the information was helpful and that you felt valued by our service. "
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Erin Preyer

November 1, 2024

5  out of  5
rating by Erin Preyer
"Bethany Harbin's office was super helpful when going through the process of binding new insurance policies for me! Raegan helped answer all my questions and provided multiple quotes for me to be able to review and choose from. Would definitely recommend them for all your insurance needs!"
We responded:
"Thank you Erin! We appreciate you taking the time out to leave us a review!"
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Chase Larsen

October 31, 2024

5  out of  5
rating by Chase Larsen
"It's an absolute pleasure working with Bethany and Tracey! They have helped me navigate the tricky waters of insurance for my family's home, auto, life and rental properties. Tracey is a constant source of knowledge for me and always helps me make the right decision for my family. I cannot recommend them more and am always telling my friends, that are looking for an agent, to go straight to them."
We responded:
"Thank you so much Chase! We love knowing your satisfied with our services and appreciate you recommending us!!"
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Shannon Wilk

October 31, 2024

5  out of  5
rating by Shannon Wilk
"Dawn is great, so helpful!"
We responded:
"Thank you Shannon!"
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Ankit Patras

October 31, 2024

5  out of  5
rating by Ankit Patras
"Great customer support. Always, the team is very helpful."
We responded:
"Thank you Ankit! We appreciate your continuous support in our business!"
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Hailey

October 31, 2024

5  out of  5
rating by Hailey
"Dawn was super helpful for our insurance questions and was with us every step of the way! Cannot recommend her enough, Dawn is great!"
We responded:
"Thank you Hailey! We feel the same about Dawn!"
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Myla Brunner

October 31, 2024

5  out of  5
rating by Myla Brunner
"Great insurance agency, Dawn is awesome!!"
We responded:
"Thank you Myla!!"
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Sam Wall

October 31, 2024

5  out of  5
rating by Sam Wall
"Great Agency, Dawn is the best!"
We responded:
"Thanks Sam! We appreciate you and your review!"
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Charlotte Wall

October 30, 2024

5  out of  5
rating by Charlotte Wall
"Can’t say enough wonderful things about these great people! Wouldn’t give my business to my business to anyone else."
We responded:
"Thanks, Charlotte! We appreciate you! "
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Ben Hans

October 30, 2024

5  out of  5
rating by Ben Hans
"Great agency, have had my policies here for years. Dawn has great customer service!!"
We responded:
"Thank you! We appreciate you!"
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Paula Maillet

October 30, 2024

5  out of  5
rating by Paula Maillet
"Bethany is the best. Always very helpful with anything I ask. Would highly recommend her!"
We responded:
"Thanks so much Paula! "
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Anita Coullard Dziedzic

October 30, 2024

5  out of  5
rating by Anita Coullard Dziedzic
"Dawn is amazing!"
We responded:
"Thank you Anita!!"
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justine jackman

October 30, 2024

5  out of  5
rating by justine jackman
"Always so helpful and friendly!"
We responded:
"Thank you Justine!!"
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Debbie Jackman

October 30, 2024

5  out of  5
rating by Debbie Jackman
"Dawn is AMAZING! She always does what she says in a timely manner."
We responded:
"Thanks so much for your review Debbie!"
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Stephanie Bridgwaters

October 30, 2024

2  out of  5
rating by Stephanie Bridgwaters
"Have been insured by State Farm for over 40 years. After two accidents one of which was not my fault she canceled my policy. Loyalty means nothing when they take your money. Find a better insurer"
We responded:
"Hi Stephanie, we understand that insurance decisions can feel personal. We did try to appeal the underwriting decision but were unsuccessful. Unfortunately there are underwriting guidelines that impact rates and coverages that we must follow. I'm sorry if there was any misunderstanding about your policy. I wish there was more we could do to find a solution. Take care. "
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Quinn Breckenridge

October 30, 2024

5  out of  5
rating by Quinn Breckenridge
"Best Family Insurance you can sign up with!!! They treat you like Family!!!"
We responded:
"Thank you Quinn! We appreciate you!"
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Carol Hiemstra

October 30, 2024

5  out of  5
rating by Carol Hiemstra
"Always Great Service! Dawn!!"
We responded:
"Thank you for your review Carol!"
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Cathy Akers

October 30, 2024

5  out of  5
rating by Cathy Akers
"I have used Bethany's office for years and they have always been prompt and professional with anything I need. Dawn has helped me recently with some updates, she was a pleasure to deal with."
We responded:
"Thanks so much Cathy!! We appreciate you!"
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Emily

October 30, 2024

5  out of  5
rating by Emily
"I have been a client of Bethany Harbin's office for almost 12 years and have always been thrilled with the time and attention to our policies. Today Dawn was able to take care of us running the numbers, transferring our policy to a new vehicle, and even sending out a temporary identification card almost instantly while we wait for our copy to get to us in the mail. She was very friendly, professional, and made the process painless."
We responded:
"Thank you for your review Emily!! Always enjoy working with you!"
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Colby Mulderig

October 29, 2024

5  out of  5
rating by Colby Mulderig
"Outstanding customer service!! Very helpful and informative with helping me pick the appropriate insurance for my family and I. Not to mention Liza phenomenal guidance and bright smile."
We responded:
"Thank you Colby!! Appreciate you and glad you are happy with our services!!"
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Claire Andrews

October 29, 2024

5  out of  5
rating by Claire Andrews
"The entire team at Bethany’s office are attentive, personable and friendly. It’s a pleasure working with them. They’re always available to answer my questions and give me direction with my insurance plans. Best of the best!"
We responded:
"Thank you Claire!! We appreciate you and your feedback!"
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Juyles

October 23, 2024

5  out of  5
rating by Juyles
"When I called for a quote Raegan immediately answered the phone and was super friendly and helpful!! She gave me the quote in a timely manner and has been great to work with!"
We responded:
"Thank you Julia! We appreciate you and are happy you chose our office!"
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Robert Carpenter

October 22, 2024

5  out of  5
rating by Robert Carpenter
"I highly recommend Bethany Harbin SF. Bethany, Tracey, and Raegan are speedy to respond and remarkably easy to work with. Stuff breaks, I panic-email Raegan, she responds quickly, and then whatever is broken gets fixed with my SF coverage provided by the Harbin team - rarely do you receive exceptional service like that. They do a great job of working through claims with speed and efficiency!"
We responded:
"Robert, thank you so much!! We are so grateful for your review and your continuous support and trust in our agency!"
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Ari G

October 11, 2024

5  out of  5
rating by Ari G
"Bethany is amazing! They always get me taken care of and find me the best rates. She truly goes above and beyond to ensure we are taken care of. I wont go anywhere else!"
We responded:
"Thank you Ari! Greatly appreciate you and your review!!"