Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joel Huff

Joel Huff

November 4, 2025

5  out of  5
rating by Joel Huff
"Beth and her team are excellent. I’ve been with her now for about 20 years. Been with State Farm for 36."
We responded:
"Thank you Joel! We greatly appreciate you and sticking with us over the years! We look forward to helping you for many more! "
Profile photo of Avonlea Crawley

Avonlea Crawley

November 4, 2025

5  out of  5
rating by Avonlea Crawley
"Raegan at State Farm is absolutely amazing! She’s always quick to respond, patient with my many questions, and genuinely cares about helping me find the best coverage for my family. It’s rare to find someone so friendly and knowledgeable who goes above and beyond every single time. I’m so grateful to have her as my insurance agent!"
We responded:
"Thank you so much for your awesome review! It truly means a lot. I’m so glad to hear you’ve had a great experience, and I appreciate the trust you place in our office to help protect your family. "
Profile photo of Jaxon Evers

Jaxon Evers

November 4, 2025

5  out of  5
rating by Jaxon Evers
"Lexi made it super easy for me to switch my policies from out of state to Tennessee, and got me better rates in the process! Highly recommend."
We responded:
"Thanks Jaxon! We are so happy to have you here with our office and that Lexi made it a smooth process for you! "
Profile photo of Reginald Langford

Reginald Langford

November 4, 2025

5  out of  5
rating by Reginald Langford
"She did a excellent job and I mean great great work"
We responded:
"Thanks Reginald! We appreciate you and your business!"
Profile photo of Jeff G. (NoLimitGuy)

Jeff G. (NoLimitGuy)

October 30, 2025

5  out of  5
rating by Jeff G. (NoLimitGuy)
"Great service & excellent communication."
We responded:
"Thanks Jeff! We appreciate you!"
Profile photo of Blake Simzisko

Blake Simzisko

October 28, 2025

5  out of  5
rating by Blake Simzisko
"Dawn means business! Got us taken care of in under five minutes each time we spoke. Shes super friendly and helpful"
We responded:
"Thanks so much for your review Blake! We appreciate you!"
Profile photo of Camron Ehrhart

Camron Ehrhart

October 28, 2025

5  out of  5
rating by Camron Ehrhart
"Me and my Fiancé just moved here from Missouri and Dawn done a fantastic job at getting our policy switched over and she explained everything to us definitely look forward to working with her and the rest of the agency in the future"
We responded:
"Thank you for your review Cameron! We look forward to working with you and having you guys here with our office. Welcome to Nashville!"
Profile photo of Emily Collins

Emily Collins

October 28, 2025

5  out of  5
rating by Emily Collins
"Dawn will make all of your insurance dreams come true! She was so kind and helpful! Thankful to have State Farm, pricing and customer service are unmatched!"
We responded:
"Thank you so much for your feedback and kind words! We look forward to helping you with all your insurance needs!"
Profile photo of Joseph Lyons (LyonsFilms)

Joseph Lyons (LyonsFilms)

October 21, 2025

5  out of  5
rating by Joseph Lyons (LyonsFilms)
"Dawn was awesome! She helped me add an engagement ring to our policy and while She was at it, She saved me a bunch of money on my car insurance. Thank you so much for the help. I highly recommend her!"
We responded:
"Thank you for your review Joseph! So glad Dawn was able to assist you and help you with your insurance needs! We appreciate you."
Profile photo of Adison Haager

Adison Haager

October 21, 2025

5  out of  5
rating by Adison Haager
"So grateful for the Tennessee State Farm team. They are knowledgeable and take the time to help me truly understand my options."
We responded:
"Thank you Adison! We are always here to help anytime you need us!"
Profile photo of Joy Cuttill

Joy Cuttill

October 9, 2025

5  out of  5
rating by Joy Cuttill
"It was a pleasure to work with Dawn. She was very patient, attentive, and kind."
We responded:
"Thank you Joy! We appreciate you and your support in our business! "
Profile photo of Jennifer Hinchcliffe

Jennifer Hinchcliffe

October 6, 2025

5  out of  5
rating by Jennifer Hinchcliffe
"I'm so very grateful for Lexi's knowledge and presentation of all of the information needed for me to make the best decision for full coverage on my automobile! Thank you Lexi and State Farm! State was there, just like a good neighbor!:)"
We responded:
"Thank you for your review Jennifer! I am so happy to hear Lexi was able to help you make a decision you were comfortable with when choosing your insurance coverages. We are always here to be a good neighbor and appreciate your trust in us!"
Profile photo of Hope Garrison

Hope Garrison

October 6, 2025

5  out of  5
rating by Hope Garrison
"Been a customer with Bethany's branch for over a year now but recently got a new car and had to update my policies. Dawn was great! She was able to get my policy changed quickly and painlessly. She walked me through everything and was so helpful in explaining all the changes and anything I needed to do. Love having a local office and will for sure keep my business here for years to come!"
We responded:
"Thank you Hope! This means so much to me and my team. We look forward to helping you for years to come!"
Profile photo of Denise Black

Denise Black

October 2, 2025

5  out of  5
rating by Denise Black
"I have never had a bad experience with Bethany Harbin's State Farm branch. Dawn was extremely helpful and friendly. She helped me with my account quickly and painlessly. I guess this is the reason my family has been dealing with this office for many many years. Thank you Dawn!"
We responded:
"Thank you Denise! I am so glad Dawn was able to get you guys taken care of! We appreciate you and your families loyalty to our office and are always here for you! "
Profile photo of Jocelyn Galvez

Jocelyn Galvez

October 1, 2025

5  out of  5
rating by Jocelyn Galvez
"Lexi at Bethany Harbin's Office is amazing. They actually took the time to walk me through the different policies which I had and helped me to significantly lower my payments. Lexi was thorough and very knowledgeable. So glad I switched today!!"
We responded:
"Hi Jocelyn- I am so glad that Lexi was able to help you understand your policies and lower your payments. We are happy to have you here and look forward to supporting you. Glad you made the switch!!"
Profile photo of Ihlan Magloire

Ihlan Magloire

September 30, 2025

5  out of  5
rating by Ihlan Magloire
"Bethany was super helpful, attentive, and friendly. She was very quick with setting me up with my auto-insurance, and thorough in her explanations of the coverages I was receiving."
We responded:
"Thank you for your review! We appreciate you!"
Profile photo of John Elliott

John Elliott

September 22, 2025

5  out of  5
rating by John Elliott
"This State Farm office is amazing. They are always on point with my many questions and prompt to return my calls As special thanks to Dawn for helping me today"
We responded:
"Thank you for your feedback John! I am so happy to hear that our team is always consistent and providing prompt and helpful service!"
Profile photo of Brandon Scott

Brandon Scott

September 22, 2025

5  out of  5
rating by Brandon Scott
"The Harbin’s are the BEST when it comes to customer service. I’ve had to deal with many car insurance agencies, and these people are by far the BEST when it comes to figuring out what insurance is best for you. They explain insurance in a way that’s easy to understand and they always have your back to give you the best deal for what you need. I would recommend them to anyone needing car insurance."
We responded:
"Thank you for your awesome review!! I am honored to hear my team provides you with excellent customer service. Its our goal to make sure insurance is easy to understand and to find the best coverages for your needs! Your recommendation means the world to me and we are always here to help! "
Profile photo of Cheryl Smith

Cheryl Smith

September 17, 2025

5  out of  5
rating by Cheryl Smith
"Once again, State Farm agents continue to take good care of us. Mortgage, car, etc. I believe 40 years now? They are the best!"
We responded:
"Cheryl, we are truly honored to have had the privilege to service you and your family all these years! Your loyalty means the world to us. Thank you!!"
Profile photo of Lynne McGivern

Lynne McGivern

September 16, 2025

5  out of  5
rating by Lynne McGivern
"Dawn was a Big Help she is the best at explaining things. And quick and right on topic. I highly recommend Bethany Harbin State Farm."
Profile photo of charlotte hammond

charlotte hammond

September 11, 2025

5  out of  5
rating by charlotte hammond
"Bethany was very prompt and responsive to help navigate insurance needs for my daughter. Bethany also followed up after receiving payment to ensure all required documents were sent to the appropriate person. This is the type of customer service that will keep me coming back and make recommendations."
We responded:
"Thanks so much for your kind words! We look forward to having your daughter here with us and will take great care of her!"
Profile photo of Dan Brennan

Dan Brennan

September 11, 2025

5  out of  5
rating by Dan Brennan
"My family and I have been with State Farm and the office of Bethany Harbin for years and have had a great experience working with them. However, THE BEST experience I have had with ANY insurance company, came the other day when Dawn helped me set up insurance on the car I recently purchased. Efficient, informative, and understood my needs and was quick to assist. Very nice and easy to speak with on the phone - which is a dying attribute these days. Her personality, coincidentally, shines as bright as the sun does at Dawn. 10 out of 10 for DAWN!!"
We responded:
"Hi Dan- i am so happy that Dawn was able to provide outstanding customer service. She will be thrilled by your compliments. We appreciate your loyalty to our office and look forward to continuing to do business together!"
Profile photo of Stacey Hagewood

Stacey Hagewood

September 10, 2025

5  out of  5
rating by Stacey Hagewood
"I have been with State Farm for many years and with Bethany Harbin as my agent for most of those years. They are the BEST! Spoke with Tracy just this morning about my car and he took great care of me. Highly recommend!"
We responded:
"Hi Stacey! Thank you so much for being apart of our State Farm family all these years. Your trust and loyalty mean the world to us. We look forward to continuing to support you and Greg!"
Profile photo of Christa Lara

Christa Lara

August 19, 2025

5  out of  5
rating by Christa Lara
"Bethany and Reagan are the best agents I’ve had in a long time. Very personable and responsive. They make auto and renters insurance, easy and painless. I cannot recommend them and their team enough."
We responded:
"Thank you so much Christa! We appreciate you and are happy to have you with us! "
Profile photo of Eric

Eric

August 19, 2025

5  out of  5
rating by Eric
"Dawn was awesome. Very helpful went above and beyond."
We responded:
"Thank you for your review Eric! We appreciate you!"